Introduction
This Privacy Policy describes how your personal information is collected, used, and shared when you visit and make a purchase from www.yellowjungle.com (the “Site”). The Site is operated by Yellow Jungle, a business name registered in Australia under ABN 46 298 639 272. We follow a privacy by design approach and communicate transparently on our information handling practices. The partners we use and share data with to run the Site and enable payments are listed below.What personal information we collect and why we collect it
When you visit the Site we collect certain information about your device, including information about your web browser, IP address, time zone, cookies, information about the individual web pages or products you view, what website referred you to the Site, and information about how you interact with the Site. We refer to this information as “Device Information”. Device Information is collected using the following technologies:- Our site uses cookies which are files that are placed on your web browser and often include an anonymous unique identifier. You can read more about how cookies are used on the Site below. Click here for general information about cookies, and how to disable them.
- Our web server uses log files that record the pages your browser requests as you navigate the Site, and collects data including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
- Tags from third-party analytics and advertising platforms are used to record information about how you browse the Site and collect data that include your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps. If you provide consent, Google Analytics tags are used to help analyze and optimize the Site. Google Analytics does not track PII and anonymizes your IP address. We use features such as Remarketing, Demographics and Interest Reporting, and Google Signals, which are services that require Google Analytics to collect data for advertising purposes, including the collection of data via advertising cookies and identifiers. Google Analytics uses cookies with a duration of 6 months to store anonymous identifiers on your device. These cookies do not personally identify you, but do identify your device. You can opt-out of Google Analytics for the Site via the consent banner displayed on the Site or using the opt out browser tool.
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders. If you log in to your account, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. If you do accept cookies we will also set up some to save your login information and your screen display preferences. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. We also use cookies to keep track of your cart contents while you’re browsing our site, and our payment system partner Stripe uses cookies to deliver their service. You can learn more about this here.
When you subscribe to the newsletter on the Site we collect your email address and send a subscription confirmation email to this address. If you click on the link in the email to confirm your subscription we will add your email address to our list of newsletter subscribers, in order for you to receive future updates. You can unsubscribe from this list at any time using the link at the bottom of the newsletter.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”. When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
We use the Order Information that we collect to process orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
Additionally, we use Personal Information to communicate with you, screen our orders for potential risk or fraud, and, in line with the preferences you have shared with us, provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) page. You can opt out of targeted advertising on Facebook and Google. Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal.
Who we share your data with
We share information with third parties who help us provide our orders and store services to you:- The Site is hosted in the United States on Google Cloud Platform, which processes Personal Information in order to deliver the service. The data does not belong to Google, is not sold to third-parties and is not used for advertising. See this FAQ for information about privacy on Google Cloud Platform.
- We accept payments through PayPal and Stripe. When processing payments, some of your data will be passed to PayPal and/or Stripe, including some Personal Information required to process or support the payment, such as the purchase total and billing information. Please see the PayPal Privacy Policy and the Stripe Privacy Policy for more details.
- We use Mailchimp to manage our newsletter subscription process and our list of subscribers. When subscribing your email address will be shared with Mailchimp and used according to their Privacy Policy.
- We use Google Analytics to help us understand how our customers use the Site. Read more about how Google uses your personal information. You can opt-out of Google Analytics via the consent banner displayed on the Site or using a browser tool.
- Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
How we protect your data
We follow security best practices, apply automatic software updates for all our computer systems, and generally make it our priority to keep your data secure. User data is always encrypted during transit and at rest, and the console for our administration systems uses two factor authentication to protect from unauthorized access.How long we retain your data
Web server log files are kept for 30 days, we store Order Information for 5 years for tax and accounting purposes and if you consent to Google Analytics the data is kept for 14 months.What rights you have over your data
If you have an account or have placed an order on the Site you can request to receive an exported file of the Personal Information we hold about you, including any data you have provided to us. You can also request that we erase any Personal Information we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.If you are a European resident, you have the right to access Personal Information we hold about you and to ask that your Personal Information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.